Thursday, January 15, 2015

Project Post-Mortem Analysis

Project Summary:
            When I began teaching tumbling classes at Celina Gym and Cheer, the classes were hastily thrown together with little information on how children progress from one level to the next. I worked with the owners of the gym to come up with a better structure. I helped introduce different skills that were needed in the progression from somersault, to back walkover, to back handspring, to elite tumbling skills. This required a lot of work not only on my part but also on the other instructors.

            Step 1: Somersault (Gymnastics, 2008)

Step 2: Back walkover (Gymnastics moves, 2008)

Step 3: Back handspring (How to do a back handspring, 2013)

Step 4: Elite Tumbling (Langley, 2011)
           
            The instructors had to be taught as to what was satisfactory for each skill set in order for the child to receive a passing score. Some of the above tutorials were used to help instructors learn to teach the skills and what to look for in satisfactory skills. They also needed to be taught how to use the evaluation sheets.
            

 Sample of a Progress Report/Evaluation Sheet

            This worked out well for the first couple of months but then we lost some of our instructors due to graduation and promotions at other jobs. Now, we had a new staff and the gym did not take the time to train these new employees after it was suggested several times. The older employees were expected to “teach” the new instructors on the go while in classes with them. This was a very difficult thing to do since we had large class sizes and needed to make sure our students were progressing. Eventually, the new instructors caught on somewhat but lacked the drive to want to make students have the desired skills at satisfactory level and would just pass them through to the next class (where the instructors expectations were higher). The gym and classes lasted this way for about a year.
            Recently, we restructured the classes again, but kept the same skill sets for progression. We went through and trained all the employees again, new and old, to make sure everyone was on the same page when it came to instruction time, expectations from each instructor for the higher level classes, and answered any questions the new employees may have had about satisfactory skills. We also have two employees now who do all the evaluations of the students, that way in order to progress to the next level course, each instructor cannot put their own opinion into it and it is more standard. This allows classes to be more equal in skill sets and is easier for the instructor to differentiate when planning stations.
            As we continue on with this new set of classes, I hope we instruct the new employees and have meetings to keep all employees updated on changed to expectations. Also, after each 11 week session, the same person will evaluate all students which will help in ensuring students are at the correct level when progressing. The evaluator is available every night while classes are going on so if instructors do not know how to teach something or if they can move on in their progression of teaching, they can ask the evaluator to help them out.

Using the Project Management Process:

Problem from initial class structure
PM Processes which could help make it successful
1. Untrained new employees
1. New employees need to be trained before they take over a class. This is important in any business structure. New employees can be taught some things (NICE to know items) on the go but when it comes to the important things (such as NEED to know) items, those need to be address immediately. This will help ensure they understand their task at hand. (Murphy, 1994)
2. Lack of communication
2. Employees need to communicate with each other and the PM (gym manager) needs to communicate with the employees (Murphy, 1994) (Greer, 2010). This will allow every employee to know any changes that are happening to requirements for class progressions.
3. Too many evaluators
3. Define each employee’s role (Murphy, 1994) (Greer, 2010) (Portny et al., 2008). Tell them if they are an instructor, evaluator, or manager. This will help when it comes to moving students to a higher class and consistency from one class to another.
4. No reflections
4. After each session, the employees need to reflect on how the structure worked for them and their students (Portny et al, 2008) (Greer, 2010). This will help show any problems with the structure before the next session—and can be fixed.
5. Employees refusing change
5. The gym manager needs to take any employees not making the necessary changes aside and discuss the problem. The employee may not realize that they are not implementing changes to the requirements for their class (Heathfield, n.d.)

References:
Greer, M. (2010). The project management minimalist: Just enough PM to rock your projects! (Laureate custom ed.). Baltimore: Laureate Education, Inc.
Gymnastics : How to perform a somersault. (2008). Retrieved from https://www.youtube.com/watch?v=3ZjLSmH0Oew
Gymnastics moves : How to do a back walkover. (2008). Retrieved from https://www.youtube.com/watch?v=jIzCqy-R9oo
Heathfield, S. (n.d.). How to Deal With Difficult People at Work. Retrieved from http://humanresources.about.com/od/workrelationships/a/difficultpeople.htm
How to do a back handspring: Gymnastics lessons. (2013). Retrieved from https://www.youtube.com/watch?v=TZTevhiE5BI
Langley, J. (2011). Back Layout Full Twist Examples. Retrieved from https://www.youtube.com/watch?v=JsLvr4D1AwU
Murphy, C. (1994). Utilizingproject management techniques in the design of instructional materialsPerformance & Instruction, 33(3), 9–11.
Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.



2 comments:

  1. I really enjoyed your BLOG post. I agree with you that all employees need to be trained on the proper procedures before starting to work. I am the mother of two daughters that were very involved in gymnastics and majorette classes and competitions and I know how difficult it is to meet with employees when the gym is full of parents and children.

    I love how you make the "how to" videos showing the proper techniques of the moves and I can see how beneficial this can be to the children, parents and even teachers. You may want to consider making a short video presentation for each new employee to view explaining the rules, expectations and showing them examples of how to properly fill out the paperwork. They could then sign off showing that they viewed the training and this could be filed in their personnel file. You could also have a few test questions at the end of the presentation to test their knowledge. If this video were made available for them at all times, they could look back at it if they had questions or needed a refresher.

    ReplyDelete
    Replies
    1. Thanks for the suggestion. I didn't even think of doing a video (duh!) and we should definitely look into that. It would definitely help new employees and the gym with trainings.

      Delete